Kasamba Reviews

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New Reviewer

1.0
Kasamba - SCAMMERS - THEY LIE, COPY-PASTE “PREDICTIONS”
Kasamba - SCAMMERS - THEY LIE, COPY-PASTE “PREDICTIONS”
Kasamba - SCAMMERS - THEY LIE, COPY-PASTE “PREDICTIONS”
Kasamba - SCAMMERS - THEY LIE, COPY-PASTE “PREDICTIONS”
I have encountered 3 episodes of an absolutely uncovered scam on Kasamba. I cant say for other advisors I talked to just yet as predictions couldnt unfold just yet so Ill wait and update. But here are 3 episodes of an awful scam I want everyone to be aware of: PSYCHIC...
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1 comment
#1890745

Hello Angela, we are truly sorry to hear about your negative experience! Please reach out to us at service@kasamba.com so we can look into this for you.

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ID
#2043016 Review #2043016 is a subjective opinion of poster.
Service
Kasamba Psychic Reading
Pros
  • Stay away
  • Rip off
Cons
  • Scam
  • Fake psychics
Loss
$1500
Preferred solution
Remove obvious scammers from Kasamba so that others won’t become their victims
New Reviewer

Robbed

I just had over $400 taken from my account. I'd paid for a reading already two weeks ago. There's no reason for this. My best friend's a lawyer and your company will be reported unless I get my money back
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#2709443 Review #2709443 is a subjective opinion of poster.
Loss
$437
Preferred solution
Full refund

I am Respectfully letting you know that I have 3 Attorneys fully aware of every email you sent me in regards of Threatening me for a Outstanding Balance of $1356.00 for a service I was not provided at all. I was a first time caller whom used a 3-min free code for a...
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#2037911

We are sorry to hear about your experience. Please contact our agents via email at service@kasamba.com in order for us to locate your account and further assist you with the situation.

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#2702455 Review #2702455 is a subjective opinion of poster.

1.0
I am Respectfully letting you know that I have 3 Attorneys fully aware of every email you sent me in regards of Threatening me for a Outstanding Balance of $1356.00 for a service I was not provided at all. I was a first time caller whom used a 3-min free code for a...
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1 comment
#2037909

Hi! We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details.

Our team will review the transaction and context as soon as possible. Please don't share your private information here, as it would be publicly available.

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#2702435 Review #2702435 is a subjective opinion of poster.
Location
Winnfield, Louisiana
New Reviewer

Unknown charges

I didnt get a reading and I was charge. I just put my card on file. Money was taking out my account. I need a refund ASAP

User's recommendation: Don’t sign up.

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1 comment
#2036267

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

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0 0
ID
#2687389 Review #2687389 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund
New Reviewer

I used ur services 4 times and each tome I wasn’t given the full time the phone always cut if at 4 mins or 5 mins or 6 mins. I never received the full time

I spent close to $750 and still I received no answers or guidance that was useful I am very upset and unsatisfied with this service and would like to request a refund as I am not happy at all with the outcome. Also I never received the free 3 mins that was advertised at time of purchase menu
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#2034098

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

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0 0
ID
#2670015 Review #2670015 is a subjective opinion of poster.
Loss
$750
Preferred solution
Full refund
New Reviewer

Refund

1.0
Kasamba - Refund
Kasamba - Refund
I read that a psychic charge $9.00 per minute. By the end of our 8 minute chat it said she is charging me $30 per minute. A sum totaling way over what I had agreed to by choosing her. The company said they refunded a new balance to my kasamba account instead of my bank account. Clearly I would not like to use your services again if I ask for a refund. And when I checked my Kasamba wallet it said I have $0.00 in funds. So they lied about a refund, the refused a refund for the service. I also saw an additional two charges on my bank statement from Kasamva. I have yet to speak to a person over the phone that will take this matter seriously.

User's recommendation: Do not use Kasamba.

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#2037670

I just had the same experience! I was just charged $20 more per minute than the cost advertised. I was searching to see if others had the same experience and I was right!!!

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ID
#2666892 Review #2666892 is a subjective opinion of poster.
Loss
$192
Preferred solution
Full refund
New Reviewer

Refund

1.0
I had a reading done at the beginning of may and then recently just got a charge for June again for a reading I didnt even get done. While trying to call and get someone to help me I have received little to no help. There isnt a number where you can just call and speak to someone instead you have to wait for them to reach out to you. All the numbers they give you are not even in service. This whole site is so poorly put together and such a scam. I will not be using again :)

User's recommendation: -10/10.

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1 comment
#2034100

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

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0 0
ID
#2657833 Review #2657833 is a subjective opinion of poster.
Pros
  • Stay away
  • Over charge
Cons
  • How they ripped me off
  • Deceiving with time and money
  • Good until they took advantage of my money without a reading
Loss
$40
Preferred solution
Full refund
New Reviewer

Refund

Kasamba - Refund
Kasamba - Refund
I got three notifications this morning two of them for $25 and only of them for $15 Ive also noticed I had two $25 charged as well to my card on January 9th as well. I know for a fact I dont have an account link to you guys website.
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1 comment
#2034099

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

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0 0
ID
#2650385 Review #2650385 is a subjective opinion of poster.
Loss
$115
Preferred solution
Full refund
New Reviewer

Not worth money don’t give direct answers

2.2
Two physics I contacted typed very slow I only got why I was there I just left the other physics were stalling I am not a happy customer and most physics I call I am statisfied
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#2027951

Hello there! Thank you for using our app and for sharing your concern.

While all our psychics are experienced advisors, your needs and energy are unique.

That's why we offer 3 free minutes for every reading with a new advisor, so you can find the best one for you. Please contact us at service@kasamba.com if a reading didn't meet your expectations.

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0 0
ID
#2636874 Review #2636874 is a subjective opinion of poster.
Pros
  • Over charge
Cons
  • Lousy commucation
  • Over charge
Loss
$80
Preferred solution
Full refund

Over charge

Can you refund my 60$ which you have charged without any reason. I want to get my money back. You have charged me 3 times money. sign up charges which is scam. I need my money back.
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1 comment
#2025406

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

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0 0
ID
#2621658 Review #2621658 is a subjective opinion of poster.
Pros
  • Over charge
Cons
  • Over charge
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Over charge

I want to complain that my card got charged 60$ But it was suppose to be free. Call me at (587) 568-****. Im very pissed
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1 comment
#2025405

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

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0 0
ID
#2621218 Review #2621218 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

My money been taken off my card

70 dollars was taken off my card, not sure how to get my funds back can someone please get back to me.
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1 comment
#2024633

Hello there! Thank you for using our app and for sharing your concern.

We'd be happy to check this situation for you, so please send us a message at service@kasamba.com, including your payment details. Please don't share these details here, as they'd be publicly available.

Reply
0 0
ID
#2613291 Review #2613291 is a subjective opinion of poster.
Loss
$70
Preferred solution
My money back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Charged over 300 dollars for hidden fees

I was charged over 300 dollars for a 25-minute phone call which was supposed to have been at a discounted rate. The price also changed after the chat began.
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1 comment
#2024632

Hello there! Thank you for using our app and for sharing your concern.

On Kasamba, all advisor rates and special offers are fully visible.

Our platform does not allow any hidden charges or additional fees. We'd like to check and solve your request immediately, so please get in touch with us at service@kasamba.com Thank you for your patience!

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0 0
ID
#2610997 Review #2610997 is a subjective opinion of poster.
Loss
$315
Preferred solution
Price reduction
New Reviewer

I was WAY overcharged on a reading.

My advisor said he only charged me $77 for a reading but I checked my banking app and it said Kasamba had charged $250. Big over charge. Just would like to clear that up please.
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#2024631

Hello there! Thank you for using our app and for sharing your concern.

Our platform only processes payments for actual readings with your advisors.

Please send us a message at service@kasamba.com (including payment and account details) and we'll investigate your issue as soon as possible. Thank you for your patience!

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0 0
ID
#2610872 Review #2610872 is a subjective opinion of poster.
Service
Kasamba Psychic Reading
Pros
  • Reading was good
Loss
$173
Preferred solution
I would just like to be charged the $77 I was supposed to be charged and get the rest of my money back from the $250 you guys took from my account.....
New Reviewer

Update by user Jun 09, 2021

Not good

Original review posted by user Jun 09, 2021
This service was horrible and I'm a new customer.And I spent money and didn't know was really going on.
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1 comment
#2022643

Hello there! Thank you for using our app and for sharing your concern.

We're sorry to hear that your recent experience wasn't a positive one and we'd like to make sure it won't happen again. Please get in touch with our team at service@kasamba.com so we can better understand what happened and find a positive solution for you.

We also warmly encourage you to use our 3 free minutes offer to discover a new advisor and enjoy the guidance you need. Thank you for your patience!

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0 0
ID
#2598642 Review #2598642 is a subjective opinion of poster.
Service
Kasamba Psychic Reading
Pros
  • Stay away
Cons
  • Loust payment
Loss
$260
Preferred solution
Full refund

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